Our goal is to utilize all of our appointment time slots available for pets that are in need of medical care. This policy is in place to help ensure we can provide service to as many patients as possible.

Any new client that has never been to our office for services, or a client that has not been here for a service in the past 5 years, must pay a $50 nonrefundable deposit at the time their appointment is scheduled.

This money will be applied towards your pet’s visit, and as long as we are given a 24 business hour notice to reschedule you will keep your credit. In the event that a 24 business hour notice to cancel or reschedule is not given then that deposit is nonrefundable.

We accept Visa, Master Card, Discover, American Express, Care Credit, Cash, or Check. Payment is expected at time of service.